Ticketing experience survey

Now that the new CAFC ticketing system has been in operation for a full season the club have agreed to co-operate in a survey carried out by CAST to find out what supporters think of the system.

The survey asks for your comments on the specific issue of acquiring play-off tickets last May but also on the broader issue of how effective and customer-friendly you think the system has generally been in its first year of operation. It also asks what you think about the club's communication of information about ticket purchasing.

We will be sharing the results of the survey and any specific comments you have with the club. Please be assured that this will only be done anonymously.

The club are also planning to hold some workshop sessions for supporters in the near future to gain more feedback.

Here is your link to complete the survey:

Ticketing Survey 

We also hope to be making paper copies of the survey available at the ground before the upcoming home game with Birmingham